Capturing your Company’s Processes and Procedures


Whether you are a small company, or have grown by leaps and bounds, a process and procedures office manual is an absolute must to effectively communicate and document your business practices.

Every company and business that hires employees needs an office manual to guide its day-to-day processes, workflow and other tasks for the smooth running of daily operations.

Typical manuals will include hiring practices, non-disclosure agreements, dress code, code of conduct, company policy covering work environments, work hours and so much more.

Writing such a manual is a huge undertaking and the longer you put it off, the harder the task of starting one is. Or if you have one, how often is it updated? Is it well organized? Is it effective? Does it help new staff to quickly integrate into your culture and business?

Here’s How I can Help You with your Office Manual

Provide me the current contents and I will put together and format a manual that will be painless to update, be easily accessible and is organized into appropriate sections. Or we can work together to put an outline and structure in place, covering common policies and practices not only unique to your business but also standard for all businesses.

Use my experience of documenting processes and procedures to help your business.

For the employee specific section, it is recommend engaging the services of an HR Specialist who can ensure your legal obligations to employees is properly covered, included and is up to date. Ask me about this.


Danuta Mount

Your Document Specialist


Richmond, BC



1 604 448 1980